Our CEO, provides visionary leadership that drives organizational growth, operational excellence, and a culture of customer-first performance. His strategic guidance, focus on innovation, and commitment to high standards inspire teams across all units to deliver consistent results. Under his leadership, the organization continues to strengthen its service quality, enhance customer satisfaction, and achieve sustainable success.
Vice President – Service at Prime Service Group, is a highly respected leader who drives the organization’s service excellence with strong vision and commitment. He focuses on improving service quality, operational efficiency, and customer satisfaction across all units. Known for his strategic mindset and effective team leadership, he ensures that Prime Service Group consistently delivers reliable, transparent, and customer-focused service. His dedication to continuous improvement and high standards makes him a key pillar of the organization.
Service Head of Unit 1, Mr. Anuj Nagar ensures smooth and efficient operations while maintaining consistently high service standards. He leads his team with a strong customer-first approach, ensuring that every visitor receives professional support and a seamless service experience. His dedication to quality, attention to detail, and commitment to upholding the core values of Prime Automobiles make him an essential part of the organization’s service excellence. He continuously works to enhance processes, strengthen team performance, and build lasting trust with every customer.
CX Head – Service for Unit 1, plays a vital role in enhancing the overall customer journey. She ensures that every interaction is handled with care, clarity, and professionalism, creating a smooth and positive experience for all customers. Her focus on service improvement, customer feedback, and team coordination helps Unit 1 maintain high standards of customer satisfaction.
CX Head – Service for Unit 2, Ms. Nikita leads customer experience with a strong emphasis on responsiveness and quality. She focuses on understanding customer expectations, guiding the team to deliver better service outcomes, and ensuring that every customer interaction reflects the values of Unit 2.
Service Head for Palwal, leads the unit with strong operational discipline, effective decision-making, and a clear focus on service excellence. He ensures seamless day-to-day functioning, maintains high-quality standards, and fosters a customer-centric work environment. His leadership and commitment play a key role in driving consistent performance and customer satisfaction at the Palwal unit.
Unit Head for Hodal, leads the operations with strong discipline, clear direction, and a commitment to excellence. He ensures that the unit functions smoothly, maintains high service standards, and delivers a consistent and positive experience for every customer. His leadership, problem-solving mindset, and focus on team coordination make him a key pillar of the Hodal unit’s success.